Our commitment
We want this website to be accessible to as many people as possible. We are guided by international recommendations, particularly WCAG 2.1 level AA, although we cannot guarantee full conformance at this stage.
Accessibility is a continuous improvement process. Your feedback helps us identify difficulties and prioritise fixes.
Measures in place
- Semantic page structure with hierarchical headings.
- Keyboard navigation with a visible focus indicator.
- Colour contrasts designed for readability.
- Responsive layouts for mobile phones and tablets.
- Support for French, English and Arabic, including right-to-left direction for Arabic.
- Respect for the system preference for reduced motion.
- Alternative text and labels for interactive elements where possible.
Known limitations
Some third-party content or services, including Google Maps, WhatsApp or downloadable documents, may not meet the same accessibility standards. We do not fully control these services.
If you encounter a difficulty, please let us know: we will do our best to provide the information through another channel.
Contact us
To report an accessibility problem or request information in an alternative format, contact us by phone or WhatsApp using the details provided on the website.
Please mention the page concerned, the difficulty you encountered and the browser or device you used.
Monitoring
This statement is updated as improvements are made to the website. The last updated date appears at the top of the page.
A question about this information?
Our team can explain our care arrangements, privacy practices or accessibility measures.
Contact us